Delivery

• How much is delivery?

Standard delivery will cost £3.50, with dispatch on the next working day.

• How are packages delivered?

We use independent courier service and TNT.

• When will I receive my package?

For most of our products, it will take 3-5 working days.

• Are there any exceptions?

Occasionally, yes. Depending on the courier service which is out of our hands.

• Do you ship outside of the UK?

Unfortunately we only deliver within the UK.

• Can I collect my order or arrange for own courier?

Unfortunately this isn’t possible due to the number of orders we process each day and the automation of our system.

• What happens if I’m not in when the courier tries to deliver?

If this happens, most couriers will leave a note to let you know that they’ve tried to deliver. They’ll try again twice in the following two days before the package is returned to us.

• Can I track my package?

When your order is ready to go, we’ll send you an email with all the dispatch details and a tracking code. Use the code to log into the courier’s website where you can follow your package as it makes its way to your door.

Please note:

Delivery/Lead times are specified in working days which are Monday to Friday only and exclude weekends and public holidays.

All Delivery/Lead times are estimated and are not guaranteed.

Delivery/Lead times may be extended if you have not supplied suitable artwork at the time of ordering, or if no artwork is provided at all. We cannot process an order without either a payment or suitable artwork.